Utilize the appointment calendar to schedule employees for services such as grooming, training, vet services, and offsite maintenance that your customers can then sign up on for their pets. View each employee's calendar individually or all employee's under one.
Create and schedule activities whether they are daily events, such as boarding and doggie day camps, or special events like pictures with Santa or the Easter Bunny. Use the calendar to schedule the activities, sign up customers and their pets, take payments, print and email rosters to your staff, and more.
Enter customers pets in under their profile to personalize their shopping experience. Add the pets Name, Type, Breed and birthdate.
Utilize our picture based selling interface, an ideal method for selling Product, Bulk and non-barcoded products. Create any number of categories, then assign unlimited products to those categories along with images to make for an easy touch selling interface.
Take advantage of our powerful Purchase Order system that automates the entire product life cycle. Start by using our suggested order analysis to build orders pulling from min/max, qty sold, or the Order Analyst, based on shelf life, sales history and forecasting.
Quickly edit your orders with the ability to add items normally ordered from other suppliers (but may be obtained from the supplier the order is written for) as cross order items.
All of our pet stores rely heavily on our promotion zone automating over a dozen discount types for their monthly Hot Sheets and Circulars. Report on your promotion sales and see your net profits after the discounts.
Create a customer Discount Grid to set discounted pricing. Choose Cost, Cost +, % Off or one of our 5 Price Levels to automate your customers discounts, streamlining the time it takes to finish the sale.
Offer unique Accumulation Reward programs that your customers can only get through you. This is an extremely popular tool that most of our pet stores utilize to keep their customers coming back. Create Spend $ / Buy (x) product programs and define from any of six reward types including free product, store coupon, store credit, instant dollar off, average retail off and lowest retail.
Run detailed reports for your suppliers on your Reward programs for obtaining free product/$ off totals and eligible purchases leading up to the reward. This provides the necessary tracking to obtain credit for supplier sponsored programs.
Use our promotional tie-in barcode for email or print marketing to tie only those customers with a coupon to get special promotion pricing or reward program participation.
Assign merchandise to up to 120 buttons you can custom name and color code for quick selling of items that are difficult to label.
Mark an unlimited number of inventory products as Express Sellers and access those items through the Express Sell button at the POS.
Choose to Email, Print and Email with optional "Prompt to Print", or Always Print. Plenty of choices so you can GO GREEN when possible.
Integrate your Gift Card tracking - Sell, Recharge or Resell to get the most value from your cards.
Assemble items together to sell for a set price. Utilize any of the 3 assembly types (Kits, Linked Sellers, and Fusion Items) that coordinate the selling of packages and kits.
Package items on the fly. Simple and fast... Ring your items, then select the items you want to package and press Package Items. The system displays the current margin and combined price and allows you to set an appropriate package price. Discounts are then evenly distributed to each product in the package.
Establish Line of Credit (LOC) acccounts, set starting balances, and fully track charges and payments to invoice and report within EncomPos with an optional feed to Quickbooks.
Indicate tax exempt status on each of your customer's profiles. Report tax exempt sales separate from taxable and non-taxable sales.
Manage product shelf tag printing from EncomPos Retail to a standard laser, standard dedicated label printer, or through our wireless handheld compatible portable printer. Print the price per unit on your Shelf Tags for customers to make better buying decisions and customize fonts and sizing.
Utilize one of three Inventory Valuation Accounting Methods: First in First Out (FIFO), Last In First Out (LIFO), or "Simple" which can be set to last cost or average cost. Ask your accountant what's best for your business.
Make use of your supplier catalogs by importing them into the software to access price changes, discontinued items and new products. And for suppliers who carry the same product lines, use the catalogs to cross vendor order to get the best price or fastest delivery possible.
Let your customers Layaway products to allow for payments over time. Create a layaway receipt message, set a minimum deposit amount, and dictate how deposits are returned should the customer cancel.
EncomPos Retail handles up to four taxes per item flexible enough for any state, or local tax rule including Canada.
Use a Fax Printer or Print for Manual Faxing, Direct Send via embedded e-mail services, Direct Send via built in FTP capabilities or upload directly.
Check in purchase orders live with our
integrated handheld, Import PO invoice files from any supplier providing an electronic invoice using our custom importer, or manually check in orders from the Retail Operations.
Follow how your customers Heard About Your Store by creating a list of different options that your sales associates can specify when the customer is added into the system. Use that information to send out emails and gather target marketing.
Stop using sticky notes and call logs to track your customers special orders! From counter to receiving, special orders are easy, automated and fully tracked.
Reports for End of Day, Transaction History, Product Sales, Customer Shopping Activity, Purchasing & Receiving, Sales Tax Breakdown, Time Clock Tracking, and many more!
Create iif files from EncomPos to import into Quickbooks your daily sales figures, cost of goods adjustments, supplier receivables and customer account charges & receivables. Map your current quickbook chart of accounts to our open interface.
Set up a floor plan, identifying aisles, endcaps and floor displays that you can assign items belonging in those locations to aide associates in finding products faster for your customers.
Create product notes, customer notes and department notes that either pop up for the associate to acknowledge or print on the customer's receipt. Use for ingredient lists, usage notes, or cross market companion products.
Utilize either sheet stock or rolled labels to print customizeable labels for your products, with several label sizes to choose from.
Send emails directly from EncomPos Retail to any set of customers based on dynamic search criteria.
Selling a gift card and price adjusting it to zero dollars keeps the original value sold on the card but will let you finish the sale without taking in money. Now use those cards for your next event to get those customers back in to buy something.
Streamline your business with our Portable wireless handheld - perform 20 different remote activities without having to do any remote syncronization. We use a secured live connection to the database. Activities include Ordering, Receiving, Ordering Product Labels, Ordering Shelf Tags, Printing Product Labels and Shelf Tags on Demand to a Portable Printer, Changing Prices, Performing a Physical Inventory, Adjusting Quantity Onhand counts and much more.
Take multiple forms of payment for a single transaction, even transactions which include a payment on a line of credit account and deposits.
Use the Quick Customer interface to look up or add customers to your database. Enhanced duplicaton checking aides in preventing multiple customer entries for the same person.
For products with variable pricing, use the auto cost configuration tool to set either a margin percent below the retail, a dollar amount under the retail, or cost equal to retail to calculate the cost dynamically at the time of purchase.
Purchase history is a breeze to access through the shopping cart icon when pulling up a customer or from the Receipt Lookup button, which shows all customer purchases for the selected date.